“It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.” James Sinegal
Facilities are the hub of a community. Our approach is the work closely with all stakeholders to determine demand for existing or new facilities. The outcome is a well used and loved community asset.
SGL can assist your organisation at all stages of planning facilities. During the feasibility stage we use a suite of techniques to measure demand and prepare detailed financial models to assess financial viability.
Based on the feasibility assessment, SGL will prepare a business plan outlining how to maximise a facility's community potentialand increase community satisfaction.
A recent service introduced by SGL is to commission new leisure facilities. We can assist in the recruitment of staff and preparation of in-house operational manuals.
SGL conducts operational and management audits to ensure your facility operates effectively . These independent reviews will identify actions to increase the operational and financial viability of your community asset.
SGL will work with your stakeholders to prepare operational plans for existing facilities and also develop business plans for proposed facilities.
SGL can help maximise the operational effectiveness of facilities by providing direct support and assistance during the commissioning and initial operational period of new facilities.
SGL has prepared feasibility studies for most types of leisure and community facilities. They range from international standard sports centres, to community centres and arts and cultural venues.
SGL understands how facilities work – consequently we can review your existing management and operation, and prepare a detailed action plans to improve the efficiency and effectiveness of a facility.